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Go to the shop#Frequently asked questions
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What materials are your jewelry made of?
Our jewelry is crafted using high-quality materials such as sterling silver, 14k or 18k gold, genuine gemstones, and freshwater pearls. We prioritize durability and beauty in every piece.
How should I care for my jewelry to maintain its quality?
To keep your jewelry looking its best, we recommend avoiding exposure to harsh chemicals, perfumes, and lotions. When not wearing your jewelry, store it in a clean, dry place, preferably in a jewelry box or pouch to prevent scratching and tarnishing. Regularly clean your jewelry with a soft cloth to remove oils and dirt.
Do you offer custom jewelry designs?
Yes, we offer custom jewelry design services to bring your unique vision to life. Whether you have a specific design in mind or need assistance in creating something special, our team of skilled artisans is here to help you create a one-of-a-kind piece.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy within 30 days of purchase. Simply contact our customer service team, and they will assist you with the return process.
Do you offer international shipping?
Yes, we offer international shipping to most countries worldwide. Shipping costs and delivery times may vary depending on the destination. At checkout, you can select your preferred shipping method and view estimated delivery times.
Are your gemstones ethically sourced?
We are committed to ethical practices and prioritize sourcing our gemstones from reputable suppliers who adhere to strict ethical standards. Our gemstones are sourced responsibly, ensuring fair labor practices and environmentally sustainable mining practices.
Do you offer jewelry repair services?
Yes, we offer jewelry repair services to help you maintain and restore your cherished pieces. Whether it's resizing a ring, restringing pearls, or repairing a clasp, our skilled jewelers will handle your repair with care and precision. Simply contact us for more information on our repair services and pricing.
